0800 0121 699    script-easy@bd.com

Nurse Advice Line

The Nurse Advice Line is available from 9am to 5pm, Monday to Friday (excluding bank holidays). This is NOT an emergency line.

Patient Support

The Nurse Advice Line aims to meet the needs of patients and their families, providing confidential, independent advice on all aspects of continence care. Our nurses have an in depth understanding of continence management and regularly update themselves in accordance with NMC guidelines. Clinical advice given includes trouble shooting of problems associated with urinary sheaths, indwelling catheters and drainage systems, intermittent self catheterisation and dilatation.

Nurse Support

The Nurse Advice Line provides a service for Healthcare Professionals. Our nurses are specialists in the field of continence, with an abundance of experience within the NHS. Therefore, they are well placed to provide advice and/or support and answer any queries you might have. You can also request BD product samples and product information to be sent direct to patients free of charge.

Nursing Service

Script-easy® provides Specialist Nurses who will accept referrals from NHS Professionals to support their patients. Each nurse is qualified and competent to carry out bladder scanning and patient assessment as well as giving advice and training on all Urology and Stoma appliances. Written communication will always be sent to the referrer following every patient assessment. Our nurses can also offer educational study days and / or nursing support for ISC, indwelling catheters and sheath assessment. Our nurses will also do joint visits with Healthcare Professionals if requested.

ISC Teaching Support

The Nurse can send your patients an information booklet to prepare them before you teach them self-catheterisation.

A video is also available to view here:
Click Here
Click Here

To request an ISC booklet for delivery direct to patients:

1. Ring the free phone number – 0808 168 4048
2. Request items required from our nurse advisor OR leave a message on our secure, confidential message service
3. Provide patient name and address
4. Our nurse will then arrange delivery of items direct to the patient.

These nursing services are approved by the NHS and complimentary of BD through Script-easy® at no cost to you or the NHS.